Refund Policy

At Ravenzopo, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please review our refund policy below.

Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Non-Returnable Items

The following items cannot be returned:

• Items that have been used or damaged by the customer
• Digital products or downloadable items
• Sale or clearance items
• Custom or personalized orders

Refund Process

Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7–10 business days.

Damaged or Defective Items

If you received a damaged or defective item, please contact us immediately at support@Ravenzopo.store with photos of the item and your order number. We will arrange a replacement or full refund at no additional cost to you.

How to Initiate a Return

To start a return, please email us at support@Ravenzopo.store with:

• Your order number
• The item(s) you wish to return
• The reason for the return

Our team will respond within 1–2 business days with further instructions.

Contact Us

If you have any questions about our refund policy, please contact us at support@Ravenzopo.store.