Shipping policy

Shipping Details

At Ravenzopo, we strive to deliver your orders as quickly and reliably as possible. Please review our shipping information below before placing your order.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times

Estimated delivery times after dispatch:

  • Standard Shipping: 7–15 business days
  • Express Shipping: 3–7 business days (where available)

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or other factors beyond our control.

Shipping Rates

Shipping rates are calculated at checkout based on your location and the shipping method selected. We may offer free shipping on orders that meet a minimum order value — this will be displayed at checkout.

International Shipping

We ship internationally to most countries. International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our product prices or shipping fees.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order through the carrier's website.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery window, please contact us at support@Ravenzopo.store and we will investigate the issue with the carrier on your behalf.

Incorrect Shipping Address

Please ensure your shipping address is correct at the time of purchase. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at support@Ravenzopo.store — we will do our best to update it before dispatch.

Contact Us

For any shipping-related questions, please reach out to us at:
support@Ravenzopo.store